COVID-19: Learn about our elevated hygiene measures here.

Holiday Inn Berlin City East Landsberger Allee

COVID-19: Important information for your stay at our hotel

Ladies and gentlemen,

dear guests,

We take your safety and well-being, as well as the one of our employees, as our utmost priority; therefore we have implemented and adhere to the highest standards of safety, hygiene and disinfection to address COVID-19 in collaboration with international medical experts and following the recommendations of the Robert-Koch Institute and the current Corona ordinance of the federal state of Berlin. Please note that the federal regulations are subject to constant change, therefore all information on this website is without guarantee. We try to keep the information as up-to-date as possible.

An overview of our measures to ensure the safety of our guests and employees in the different hotel areas:


General

What documents are required for a hotel stay?

Proof of full vaccination or recovery must be presented upon arrival.

Where are the closest test stations?

  • Test station Lichtenberg - walk-in tests: Landsberger Allee 270. Approx. 15 minutes on foot (1.2 km), 2 tram stops.
  • Tower test centre: Landsberger Allee 177. Approx. 7 Mminutes on foot (500 m).

Find an overview of all rapid test stations in Berlin here.

What is the maximum number of people allowed in one hotel room?

6 people from max. 3 different households are allowed to stay in one room.

Is the wearing of a mask mandatory in the hotel?

Yes, it is mandatory to wear a community mask or an FFP2 mask at all  times in public hotel areas.

Is there the possibility of digital contact tracing?

Yes, digital contact tracing in our hotel is carried out via the luca app.

Further measures taken by the hotel:

  • Disinfectant dispensers are available in all public hotel areas.
  • Public areas are cleand and disinfected at a higher frequency.
  • To protect both our guests and employees, the front desk is fitted with plexiglass panes.
  • Access to the front desk area is limitied to a certain number of people. For more information, please refer to the on-site signage.
  • FFP2 masks can be purchased at the front desk.
  • In order to minimise contact points and transmission routes, your room is only entered for cleaning after check-out. If you would like to have cleaning inbetween, please reach out to our front desk staff.

Gastronomy

Access to gastronomy is only granted with valid proof of vaccination or recovery together with a negative test certificate no older than 24 hours or with valid proof of a booster vaccination.

Does the hotel offer breakfast?

Yes, but the form in which it is offered depends on the room occupancy. At an occupancy of less than 20 rooms, we offer a practical breakfast box to go. The individual components are prepared under the strictest hygiene regulations and packaged individually.

Breakfast box content (may vary depending on availability / guest preferences):

  • sandwich or filled bread roll
  • fruit
  • water
  • juice
  • yoghurt
  • granola bar
  • coffee to go
  • small cake or muffin
  • Babybel cheese

Price per day: € 7.50

At an occupancy of more than 20 rooms, we offer our regular breakfast buffet. Also the buffet is prepared and served under the strictest hygiene regulations. No table reservations are required.

Breakfast times: daily 6:30 a.m. - 10:30 a.m.


Restaurant

Our hotel restaurant is open to hotel guests and external visitors. No table bookings are required. The hotel bar and terrace remain closed until further notice.

Restaurant opening hours: dinner 5:00 p.m. - 11:00 p.m.

Does the hotel offer room service?

Due to the current situation, we do not offer room service until further notice. Thank you for your understanding!

Half board

Half board is only available upon request and for groups.


Fitness

Is the fitness area open again?

Yes, the gym is open between 8:00 a.m. and 9:00 p.m. The time of usage is limited to one hour per person.


Meetings & Events

Depending on the current regulations, our meeting room capacities and event offer may vary. Proof of full vaccination or recovery, together with a negative test result no older than 24 hours or a booster vaccination certificate, must be presented in order to participate in any kind of event.  >> further details