Holiday Inn Berlin City East Landsberger Allee

Guest reviews for our hotel

Just fine

The location was good and was very close to the tram station. Bad: - The bed was too small - The bed cover was too small, exactly the same size as the bed - No mini-bar in the room - The wifi was not stable - The shower water temperature was not stable, it kept getting too cold and too hot

Karim on Booking.com, 19.09.2019

Awesome

Air con and heater both Bad: Parking was extra

Maeez on Booking.com, 19.09.2019

Exceptional

Great variety of foods and drinks. Seemingly good quality. Very friendly service.

Karsten on Booking.com, 15.09.2019

Business Visit

Nice clean hotel on the outskirts of the city, would recommend if visiting Berlin

Pjbromley65 on IHG, 12.09.2019

Exceptional

I like the bed Bad: Nothing

Ahmed on Booking.com, 11.09.2019

Great rooms and good food!

Good breakfast with most of the variants you need. Bed was big and comfortable. Staff was pleasant and helpful. Plus that the staff in the bar-restaurant was very attenionable and friendly. The Hotel is a walking distance from The Stasi Jail Hohenschönhausen. Easy to take tram from every street around the hotel.I chose the hotel because I was going to a concert near Marzahn, and it was perfect for me. Bad: Traffic noise at night, but thats the pulse of a big city.

Tangerman on Booking.com, 09.09.2019

Great place to stay

If you want to stay at a quality place this is the hotel For you

CC27 on IHG, 09.09.2019

Very Good

The hotel is located 3 mins from Tram station and then 15 mins till city center. Near big supermarket (Netto). Bad: The water temperature in the shower was not stable.

Anton on Booking.com, 04.09.2019

Good

./. Bad: ./.

Anonymous on Booking.com, 04.09.2019

Exceptional

Difficulty finding the entrance.

Darrell on Booking.com, 30.08.2019

Awesome

nice room, only little bit far away from city center.

Frantisek on Booking.com, 26.08.2019

Absolutely disgusted. Scammed by desk staff. Do not buy water bottles from them.

The bed was extremely comfortable and the staff who cleaned and tidied the room each day were very assiduous. Bad: We were scammed by 2 staff members on the reception desk on our last day. The night before we had purchased 2 bottles of water from a mini fridge on the desk. A sign on top of the fridge advertised them at 1 euro 25 cents. When we paid for them an Asian gentleman behind the desk asked us our room number then charged us 3 euro. My partner said but it says 1.25 on your sign. The man told us, yes, when you return the bottles we refund the extra. We said OK and even praised their conscientiousness in encouraging recycling on our way up to our room! The next morning as we were checking out we returned the bottles to a fair German lady on the desk. Before we had even requested a refund she told us 'you know I can't give you money for these, right?'. Imagining she did not know about the policy, I explained what we had been told the night before. She said, I don't know anything about this and just kept repeating to us, no, I cant do anything for you. My partner suggested she go check with the man we had spoken to. She disappeared into a back room for about 4 minutes then returned and said to me 'you have been told false information, we don't refund on the bottles'. I questioned, 'false information? Are you saying he lied to us?'. She very quickly said, as I was still speaking, 'oh no no not false information'. We told her that we were not happy and she simply repeated 'I can't do anything'. I do not lie and do not believe morally in dishonesty. I pride myself on my honesty. So when I say this, I mean it in all seriousness: she smirked at us throughout the whole encounter. I teach teenagers so I know what smirking looks like.

Shauna on Booking.com, 26.08.2019

Good

Beds were comfortable

Ilze on Booking.com, 25.08.2019

Easy tram ride away

Cleanliness was excellent and free wifi. Bad: The price of breakfast was too expensive. Over €50 for 2 x guests for 2days!!! No cartons of milk and English tea supplied in the room would have been a bonus for your English guests.

Kay on Booking.com, 25.08.2019

Very Good

Everything was very good except if you provide a small fridge it will be very good

Rawezh on Booking.com, 25.08.2019

Berlin is beautiful

My room was spacious and clean.

Michele on Booking.com, 23.08.2019

Very Good

The moquette was not cleaned properly

Anonymous on Booking.com, 23.08.2019

Good

The room. The bed. The sofa in the room Bad: The staff are just...not nice. Like they do not want to serve you. But the rooms are very spacious. Bed is excellent.

Anonymous on Booking.com, 23.08.2019

Exceptional

Alles

Juma on Booking.com, 21.08.2019

I enjoyed my stay

The services was good Bad: The entrance lifts to the rooms was not well directed.

Onasanya on Booking.com, 19.08.2019

Good

The bed and especially the pillows were hyper comfortable. Bad: It’s a first world problem but it’s always nice to have a socket by the bed. Also some flexibility on the check in time would have been nice. 3pm check in is quite late.

Jack on Booking.com, 19.08.2019

It was good

Location was good, closer to my friend, few minutes walk to trum station , few station from tv tower and Park in where u can take a bus tour, accommodating staff Bad: Food all same everyday

Zosima on Booking.com, 18.08.2019

Good

cleanliness, the room was big and the bed was comfortable. easy access to tram. Bad: staff was not friendly at all. very straight face and trying to get rid of customer questions. No food shop nearby.

Anonymous on Booking.com, 15.08.2019

Good

Very Confortable Big rooms Bad: A bit far from the center, however, it is well connected with Trams

Saif on Booking.com, 13.08.2019

Pleasant facilities and service during our convention stay

A 3-tower hotel that seems to go by several similar names. Located in former East Berlin, a little off the main areas but easy access to them. Clean, spacious non-smoking room for 3. This was home for our 10 day stay in Berlin while attending a convention and sightseeing. We used every possible service and amenity and were pleased with all. It is simply decorated, no frills, but everything you need is there. Beds were comfortable, bathroom very clean, everything worked well. AC was great during the heat wave. Good closet space & room for 4 suitcases besides. No chest of drawers though. Some guests have not been happy with their rooms,check yours before committing. Special breakfast arrangements were outstanding, large variety and good quality. Desk service and food service personnel were helpful even though the hotel was very busy at maximum capacity. ATM machine right in lobby. Interesting photos & memorabilia from old East Berlin times. On-site bar service good, kebab/doner restaurants nearby. Overall a good experience, Thank You!

Cat_in_the_Hatt on TripAdvisor, 06.08.2019

Exceptional

The bed was really comfortable, the room was cozy and clean. The building in general is well maintenance. Bad: The wifi signal was really weak and slow, but that was not really a problem for us since we went to Berlin to enjoy our holidays.

Anonymous on Booking.com, 04.08.2019

Exceptional

Overall pleased with stay here and good air conditioning.

Fiona on Booking.com, 01.08.2019

A nice place in a safe area

Comfy beds, bath tub, tram stop was close, AC and spacious room Bad: Would have liked to try the breakfast but the price was too high for me to believe it would have been worth it. Maybe it was my loss.

Klaras on Booking.com, 29.07.2019

Good

Location was very good. Staff of the customer service were very helpful. Bad: Staff of room services were very bad, they didn’t refill the shampoo, soap, tea and coffee in daily even-though I asked them to refill as they should but they didn’t. Air condition was weak and not working properly.

Samer on Booking.com, 26.07.2019

Awesome

I liked the openness of the staff and essentially the support we got from both the staff, and other workers. It is pretty modern, and solutions are quickly found to existing problems. I essentially liked the most that toothbrushes and toothpaste, and shaving cream are for free in case you forget to take these things with you. All in all, can just recommend it for the price and the associated benefits!

Jeremias on Booking.com, 26.07.2019
Contact

Holiday Inn Hotel Berlin City East
Landsberger Allee 203
13055 Berlin