Guest reviews for our hotel
Would book again. Loved the great view from our window.
Room was cozy and spacey, very clean. Bed was one of the comfiest I have ever slept on in hotels. Tram stops really close so the connection was good. Staff very friendly. Would stay again when going to Berlin.
Anonymous on Booking.com, 12.11.2019it is happy
bed comfortable Bad: no
Zhenle on Booking.com, 02.11.2019Value for money for families on budget, especially if you have a car. Don't expect great service!
I have travelled around the world but haven't come across a 4-star hotel without a fridge in the room. Additionally, the lack of number of staff to help guests (there are 3 living towers in the hotel and most times only one staff at the reception in evenings). First night, I ended up buying cheese and yogurt assuming there was fridge in the room (It was my mistake here not the property's) but when I requested if they could keep it somewhere in the kitchen for a night (nothing was open, fresh from supermarket) all I got was - the rules don't allow outside food. No wine opener in the room, guests have to carry their bottle of wine to the lobby bar to get it opened and drink from water glasses.
Vivek on Booking.com, 29.10.2019Exceptional
Все .
Pavel on Booking.com, 28.10.2019Good stay
OK for the purpose
Luís on Booking.com, 21.10.2019Exceptional
Even though we had late checkout, we got woken up twice around noon by the cleaners.
Anonymous on Booking.com, 10.10.2019Need upgrade
Good hotel with exelent staff. Rooms ok with super wiew and comfort but evrything are very old. The price is good but allso the hotel not realy in Berlin City center. Barhrooms old but ok. Very clean evrywhere. Staff exelent.
Raymond Werner on IHG, 08.10.2019Exceptional
ver good
Darya on Booking.com, 06.10.2019Very Good
Friendly staff
Anonymous on Booking.com, 04.10.2019just what we needed after Berlin Marathon!!!
Very nice view from the window, cozy rooms, modern reception, very good breakfast. Tv, nice lighting, very comfy beds and pillows, spotlessly clean snow-white bed sheets and soft dovets. Very warm in the room, but you can open windows for fresh air - so just prefect. Bath tub! Tea, coffee facilities in the room, drinking water! Trams to Alexander Platz and Warshauer strasse just around the corner, also Netto and Teddi. We got much more than expected for the price we paid. Bad: time to change carpets and furniture, but overall clean and cozy
Juliakha on Booking.com, 03.10.2019Very Good
beautiful room, clean Bad: the water in the shower's temperature was extremely up and down.
Joanet on Booking.com, 02.10.2019Perfect
I went to this hotel with my girlfriend and everything was perfect. The hotel is so nice and the staff is very good
Chuy on IHG, 29.09.20192 Days at Berlin
Nice value for the price you pay. It is a little far away from the city center but still in a good location, very well connected by public transportation, nice rooms. The service at the reception is terrible, basically is non-existent.
Rafael on Hotels.com, 26.09.2019Just fine
The location was good and was very close to the tram station. Bad: - The bed was too small - The bed cover was too small, exactly the same size as the bed - No mini-bar in the room - The wifi was not stable - The shower water temperature was not stable, it kept getting too cold and too hot
Karim on Booking.com, 19.09.2019Awesome
Air con and heater both Bad: Parking was extra
Maeez on Booking.com, 19.09.2019Exceptional
Great variety of foods and drinks. Seemingly good quality. Very friendly service.
Karsten on Booking.com, 15.09.2019Business Visit
Nice clean hotel on the outskirts of the city, would recommend if visiting Berlin
Pjbromley65 on IHG, 12.09.2019Exceptional
I like the bed Bad: Nothing
Ahmed on Booking.com, 11.09.2019Great rooms and good food!
Good breakfast with most of the variants you need. Bed was big and comfortable. Staff was pleasant and helpful. Plus that the staff in the bar-restaurant was very attenionable and friendly. The Hotel is a walking distance from The Stasi Jail Hohenschönhausen. Easy to take tram from every street around the hotel.I chose the hotel because I was going to a concert near Marzahn, and it was perfect for me. Bad: Traffic noise at night, but thats the pulse of a big city.
Tangerman on Booking.com, 09.09.2019Great place to stay
If you want to stay at a quality place this is the hotel For you
CC27 on IHG, 09.09.2019Very Good
The hotel is located 3 mins from Tram station and then 15 mins till city center. Near big supermarket (Netto). Bad: The water temperature in the shower was not stable.
Anton on Booking.com, 04.09.2019Good
./. Bad: ./.
Anonymous on Booking.com, 04.09.2019Exceptional
Difficulty finding the entrance.
Darrell on Booking.com, 30.08.2019Awesome
nice room, only little bit far away from city center.
Frantisek on Booking.com, 26.08.2019Absolutely disgusted. Scammed by desk staff. Do not buy water bottles from them.
The bed was extremely comfortable and the staff who cleaned and tidied the room each day were very assiduous. Bad: We were scammed by 2 staff members on the reception desk on our last day. The night before we had purchased 2 bottles of water from a mini fridge on the desk. A sign on top of the fridge advertised them at 1 euro 25 cents. When we paid for them an Asian gentleman behind the desk asked us our room number then charged us 3 euro. My partner said but it says 1.25 on your sign. The man told us, yes, when you return the bottles we refund the extra. We said OK and even praised their conscientiousness in encouraging recycling on our way up to our room! The next morning as we were checking out we returned the bottles to a fair German lady on the desk. Before we had even requested a refund she told us 'you know I can't give you money for these, right?'. Imagining she did not know about the policy, I explained what we had been told the night before. She said, I don't know anything about this and just kept repeating to us, no, I cant do anything for you. My partner suggested she go check with the man we had spoken to. She disappeared into a back room for about 4 minutes then returned and said to me 'you have been told false information, we don't refund on the bottles'. I questioned, 'false information? Are you saying he lied to us?'. She very quickly said, as I was still speaking, 'oh no no not false information'. We told her that we were not happy and she simply repeated 'I can't do anything'. I do not lie and do not believe morally in dishonesty. I pride myself on my honesty. So when I say this, I mean it in all seriousness: she smirked at us throughout the whole encounter. I teach teenagers so I know what smirking looks like.
Shauna on Booking.com, 26.08.2019Good
Beds were comfortable
Ilze on Booking.com, 25.08.2019Easy tram ride away
Cleanliness was excellent and free wifi. Bad: The price of breakfast was too expensive. Over €50 for 2 x guests for 2days!!! No cartons of milk and English tea supplied in the room would have been a bonus for your English guests.
Kay on Booking.com, 25.08.2019Very Good
Everything was very good except if you provide a small fridge it will be very good
Rawezh on Booking.com, 25.08.2019Very Good
The moquette was not cleaned properly
Anonymous on Booking.com, 23.08.2019Good
The room. The bed. The sofa in the room Bad: The staff are just...not nice. Like they do not want to serve you. But the rooms are very spacious. Bed is excellent.
Anonymous on Booking.com, 23.08.2019Holiday Inn Hotel Berlin City East
Landsberger Allee 203
13055 Berlin